Giving two stars, because of the extra efforts of the delivery men. Otherwise, it would be a 1 star rating.
Terrible experience. The salesperson I spoke with, Tara, smelled like alcohol. Needless to say, that deterred me from any purchase I went there to make. On a brighter note, the store was very nice and clean.
It’s sad to have to use pillows and extra seat cushions on year-old furniture. Sadder still to face replacing that furniture due to poor craftsmanship. For those reasons, we urge everyone to shop around (although Chambersburg has little to offer in the way of furniture stores) before purchasing from Wolf Furniture.
Moving on, the recliner is a major disappointment. The fabric is lovely, but the cushions are not sewn symmetrically... this sofa looks like it should be in a “factory seconds” outlet store. In addition, this sofa is not stuffed as firmly as the demo model in the showroom. When sitting on this sofa, we can actually feel the stuffing compressing to the point of discomfort. This issue has rapidly gotten worse. In fact, we often vie for more comfortable seating on a 50-year-old gooseneck rocker that we got from my great aunt and uncle!
The dining room chairs are wheeled, swivel chairs that tilt back (like a top-end desk chair). When delivered, they were put together so that they tilted side to side instead of back and forth. Fortunately, the delivery men were able to disassemble and reassemble the chairs to correct that problem. Though the delivery men were top notch, they could not correct the other faults with the dining room chairs. The wooden armrests (which rest on metal framework) are not well crafted. On the left side of each chair, the armrests have nicely rounded edges. On the right side of each chair, the edges have not been rounded, so they are actually sharp and uncomfortable when leaned upon. In addition, the cushions are so flimsy that sitting on the chairs for an extended amount of time makes one feel like one is sitting on a stack of damp newspapers... not comfortable at all. Also, the fabric has already taken on a crushed look that makes the chairs look dirty. These issues have gotten so bad in a year’s time that I’m certain that the chairs will need to be reupholstered or replaced in another year.
Was not impressed. Had elderly lady in buy a mattress. We were in there for about thirty minutes no body even ask if we needed help. Will not buy anything there!!!
My husband and I purchased four dining room chairs and an electric reclining sofa about a year ago. Let me start off by saying that, had I been home when the items were delivered, I would not have signed for/accepted them. Why is this review coming a year after purchase...? Because I felt it was only fair to give Wolf Furniture the benefit of the doubt and see what time would tell about the products they sell. My mistake.
Sara D. was helpful without being overbearing. Knowledgeable and informative. Will be back to make my purchases. (Update) Went back to make my purchases. Sara D. sent me a thank-you card! Totally impressed. Sofa from J Furniture and mattress from Restonic were both great choices
I love Wolf Furniture. We were able to find nice furniture, even on a budget! We will be back. Joseph our sales consultant was personable and down to earth. Military friendly!
Wolf Furniture is a US Furniture Store based in Chambersburg, Pennsylvania. Wolf Furniture is located at 480 Gateway Ave, Chambersburg, PA 17201, USA.
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